It’s charging me shipping but shipping is supposed to be included?
STANDARD FREE SHIPPING IS PROVIDED. IF YOU UPGRADED YOUR PROCESSING SPEED (THE TIME IT TAKES TO PHYSICALLY MAKE YOUR BLANKET) OR SHIPPING SPEED (OVERNIGHT, TWO DAY, ETC), you WILL SEE ADDITIONAL CHARGES FOR THE FASTER SERVICE.
Image Quality Emails
Often times email programs will downsize an image to make it easier to send. We recommend asking the person who emailed you the image to upload the original file directly to our website. The original file will be the one that was saved directly from the camera to the computer without being cropped, edited, or saved to a website or photo-editing program. To have a friend upload the original image, forward them the ‘Image Quality’ email we sent to you and have them upload the image directly to your order
Did you take the image from a website like Facebook, Shutterfly, Snapfish or Kodak Gallery?
Facebook and other websites downsize images to make them easier to load and display online. If you took the photo with your own camera, please send us the original file from the camera, before it was saved to any websites or photo-editing programs. If someone else took this photo and shared it with you, we recommend having that person upload the original file directly to our website. To have a friend upload the original image, forward them the ‘Image Quality’ email we sent to you and have them upload the image directly to your order
Did you take the photo with a cell phone camera?
CELL PHONES LESS THAN TWO YEARS OLD ARE GENERALLY OK. If your phone prompts you to choose the image size when you save or send a photo, choose the largest option available (usually called “actual size” or “original size”). If you did this and THE WEBSITE STILL SAYS THE IMAGE IS TOO SMALL. we recommend choosing a different image taken with a regular camera. Even phones that take photos at a large file size cannot compare in quality to a regular camera.
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Did you save and/or edit your photo in iPhoto or Picasa?
When you send us your image from iPhoto or Picasa, you are sending us a condensed version of the original file. Any edited versions will be too small. For example, if you had cropped your image, adjusted the brightness, or made it black and white, that new version is compressed. Luckily, we can make those adjustments for you as part of our complimentary image enhancement! Just be sure to include those special instructions in the comments section when you upload your new image. You also want to be sure not to email your image from either of these programs. Instead, you can export the original, high-resolution image to your desktop and upload it from there.
Image Quality
Did you scan a physical print?
Your file may be small because of the resolution at which the print was scanned. We recommend re-scanning your photo at 300. You can find this setting in your scanner's software program, under ‘resolution.’ You may have to go to advanced options or settings to find where to change the resolution. You can also take your photo to a local camera or copy shot at ask them to scan it at 600dpi.
What is the best file size for my photo?
We recommend a file that is at least 1MB in size. To see the size of your file, find where the image is saved on your computer. Right-click the file name and go to properties.' You should see something indicating size. Anything under 500KB is generally going to be too small. While a size of at least 1.MB MB is best, we may be able to produce a quality canvas with an image between 500KB and 5MB.
What is the turnaround time for Groupon orders?
2-3 Weeks.
Please review our FAQ below before you contact us - HERE
FAQ
Please note: We have an automated system. You cannot upgrade shipping after you have placed your order nor can you modify the order.
Take care to review your order before you complete it.
Orders placed on or before Jan 31 are expected to arrive before Feb. 14 2012. - You can expidite your shipping for even faster service.
Take care to review your order before you complete it.
Orders placed on or before Jan 31 are expected to arrive before Feb. 14 2012. - You can expidite your shipping for even faster service.
AS SEEN ON FACEBOOK TODAY!
I've gotten so many compliments on my blanket!!!
My husband loved our new blanket from PhotoWeavers. Pictured are our three Greyhounds.
My mom absolutely loves her throw with a pic of all five grandkids! I'll send a picture.
I've gotten so many compliments on my blanket!!!
My husband loved our new blanket from PhotoWeavers. Pictured are our three Greyhounds.
My mom absolutely loves her throw with a pic of all five grandkids! I'll send a picture.
